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A stat from Gartner reveal that organizations that prioritize the customer experience generate 60% higher profits than their competitors. Needless to say, it’s a tough challenge to understand all the factors that contribute toward a great customer experience, and leaves one wondering about how to f Read More

Using Latent Semantic Indexing (LSI) keywords can improve your SEO. Learn how you can easily implement them. Read More

Year after year, the customer support landscape is changing alongside the formation of new tech trends and innovative ideas. Let’s look at five of the most significant, research-based insights we discovered this 2016. Read More

Huzza is a live streaming website that allows you to do screen sharing presentations to your audience. You can be live on Facebook, your website and Patreon all at the same time using Huzza.io
Kickstarter live also integrates with Huzza so you should check it out today! Read More

A fact sheet can help new hires feel more connected to the team from day one of the onboarding process. Here's how to create a fact sheet for new hires. Read More

Sometimes finding motivation to work is hard.

When we’re lacking motivation to get going we find ourselves doing nearly anything to stall and prevent ourselves from completing the task at hand. We check our social media accounts, get coffee, visit work friends, get more coffee, and then finally Read More

Whether you’re a maker or a manager, you could use a little more efficiency at work. It’s not like you’re choosing to goof off and doing a Homer Simpson, but you might be spending way too much time on email or less important work.

But how do you know? What really is the most important task for t Read More

Content marketers are happy to assign more of their budget towards video marketing these days because both trends and technology help to guarantee a content marketer’s investment. The trend towards online video is strong thanks to YouTube, the Google Videos search engine, and videos on Google+. Read More

Do you know what the best thing about time is?

Everybody has the same number of hours per day.Stop for a moment and picture the most successful person you can think of.

What makes that person incredibly successful is that they have learned how to use their time efficiently and created a habit Read More

Seriously; what the heck are you afraid of if you're about to buy a franchise? You know there's risk involved, right? Maybe if you learn how to lower it... Read More