To excel at customer success you need to understand your customer health score. According to a study by Gartner, 88% of Account Managers (CSMs) think they can grow by delivering a great service, which is reflected in your customer health score measures.
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Aleatorictheory voted on the following stories on BizSugar
How to Have a Customer Health Score Beyond Just NPS (Which We Know 46% of You Use!)
Posted by andriawhack under Customer ServiceFrom https://www.process.st 1291 days ago
How to Work on your Anger in a Positive & Constructive Way - #WiseStep
Posted by Wisestepp under Self-DevelopmentFrom https://content.wisestep.com 1291 days ago
Made Hot by: MasterMinuteman on May 22, 2021 3:40 pm
Can you recall the time you were really anguished and upset with someone? Were you so disappointed and agitated with them that anything could have happened? Have you ever wanted to do something so bad to them that you’d regret? If the answer is a yes, then you definitely need anger management class
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[Report] How 55 Tech Companies Define the “Marketing Automation Specialist” Role
Posted by GayJanczunskikji under Online MarketingFrom https://encharge.io 1292 days ago
Learn how 55 leading tech companies define the Marketing Automation Specialist role. Check it out here to read the report.
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New homeowner checklist: 8 steps you don't want to forget
Posted by shatekpatrick under ResourcesFrom https://www.meetbreeze.com 1292 days ago
Becoming a new homeowner can be just as overwhelming as it is exciting. Learn how to get the most out of your move-in with this new homeowner checklist.
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Marketing Agency vs. Marketing Consultant: Which is Better for Project Managers?
Posted by Ihya1324 under MarketingFrom https://www.process.st 1292 days ago
Made Hot by: maestro68 on May 21, 2021 12:33 pm
Should you use a marketing consultant or a marketing agency to help meet your project deadlines and stay on budget? Read this post to find out which is right for you!
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Data Annotation: tooling & workflows latest trends
Posted by Ihya1324 under NewsFrom https://datafloq.com 1296 days ago
iMerit delivers predictions on processes and technology improvements that will make data annotation cheaper and more efficient.
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Ten Process Improvement Tools For A More Sustainable Business
Posted by kimonos under ResourcesFrom https://startupsmagazine.co.uk 1296 days ago
Organisations need to write a clear business case for sustainability. To achieve that, businesses should:
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How Important Is Customer Service In The B2B Business?
Posted by StellaShveyqgd under Customer ServiceFrom https://www.yodel.io 1297 days ago
Made Hot by: sophia2 on May 16, 2021 10:27 am
The quality of customer service is a major consideration for business-to-business companies when making purchasing decisions.
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Human Capital Theory: Still Relevant or Woefully Outdated for Our Knowledge Economy?
Posted by ferdiepre13 under Human ResourcesFrom https://www.process.st 1297 days ago
Made Hot by: bloggerpalooza on May 16, 2021 11:57 am
Should human capital theory (a product of the mid-20th century manufacturing economy) still have a place in today’s knowledge economy?
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Big List of Virtual Assistant Services to Offer Clients
Posted by HollyHanna under Products and ServicesFrom https://www.theworkathomewoman.com 1298 days ago
Want to become a VA, or expand your existing virtual assistant services? Here are some in-demand services and niches to consider.
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