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In the world of online communications, it’s all about playing nice and playing fair. We create content in the hope that others will share it. In turn, we share our knowledge, experiences and insights so that others can learn from us. When people share our content, they attribute the source to us, s Read More

More and more business owners are looking to outsource a choice selection of their services in order to save themselves time to focus on running the show. But many businesses are still unsure about the potential benefits and, indeed, pitfalls related to outsourcing. So what do you need to know so y Read More

Your customers want what they want when they want it and if they can’t get it from you, they’ll find it somewhere else. When seven out of ten callers will choose not to call back when they are met with an answer machine or no answer, you need to make sure that you aren’t losing business because you Read More

Instead of being a lifeline to the outside world, the telephone has become the engine of constant menace and torment, as phone-owners are receiving up to 30 unsolicited marketing calls per day. The irony being, these unwelcome callers are ringing off private numbers, yet it appears that our own tel Read More

Without a clear marketing strategy, your business almost loses all direction and clarity. You must identify your voice and define your message in order to target new customers, keep existing ones interested and gain a competitive edge. Read More

After spending two days circulating, speed networking and chatting to people on the stand, they each came back having learned a lot about what they did and didn’t already know about the art of networking. Here are their five top tips to help you network like a pro. Read More

Take a look around you. Are you disorganised and untidy? From bulging inboxes to endless meetings, and from long lists of objectives to terrible time management skills, employees often negotiate a mass of clutter. Here are three things you need to declutter from your business for a better peace of Read More

The purpose of measuring productivity within an organisation, is to evaluate the efficiency with which inputs are transformed into outputs of goods or services. The efficiency of procedures is a huge challenge for many businesses. More often than not, the drive for efficiency threatens customer ser Read More

Adjusting from your holiday mindset to your working mentality is undeniably a real drag. However, with each new year comes an opportunity to summarise our achievements and determine the lessons we have learnt. But of course, with the good comes the bad and the ugly. Here are four business stories o Read More