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Surveys are effective tools for market research, customer feedback and monitoring performance. It helps in coming up with important business decisions too. While surveys usually deal with a lot of simple question and answer forms given to respondents, surveying is actually challenging and if not de Read More

Check out these useful resources for marketing purposes. Infinit Datum offers the best services in the field of Big Data, Market Research, etc. Read More

An insightful survey carried out by Forbes Insights and Teradata among 316 executives from large global companies revealed just how much impact big data analytics has on their operations. Read More

Thinking of outsourcing your customer service needs? Consider these 5 Ws first before you take the leap. Read More

A compilation of checklists for businesses and community managers in order to win in online community management. Includes checklist before hiring a community manager (for businesses) and daily community management checklist (for community managers). Read More

Your accounts receivable is your business’ lifeblood. You need it to keep your business running and to manage your day-to-day operations. Here are 5 ways you can manage it more efficiently to ensure your business’ profitability. Read More

The highlights of the social media evolution over the last decade and the crucial social media facts and statistics that can influence your social media marketing. Read More

You cannot neglect your customer service. It ultimately affects your reputation. Know the companies that provide best and worst customer service and learn how to be one of the best Read More

How do you handle customer rants on social media? Here are some tips to help minimize social media damage to your brand. Read More

Providing quality customer services plays a major role in customer retention. Outsourcing this function has helped Fortune 500 companies promote a loyal following. Here's why the most successful companies turn to outsourcing their customer service departments. Read More