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I'm a great fan of Customer Experience Design.  Unfortunately, most of the work in customer experience design tends to be focused on web design, user Read More

This iconic, rugged, healthy Marketing figure brought billions upon billions in profits. He's considered one of the greatest Pitch-Men of all-time.

Yet many who portrayed him died of lung cancer.

A look at history, Marketing, Advertising and profits. And asking the question..."At what price Read More

I just this moment learned of the passing of Mack Hanan.  Mack passed away on November 25, in New York City. I first got to know Mack through his book, Read More

The question of course is — does blogging help drive your serp rankings UP in Google….and answer is — yes!

Evidence is in….and has been noted by many many others SEO types on line over the past year or so, but it’s taken us this long to arrive at our own empirical evidence that yes, if you blog Read More

Attitude is a powerful motivator or immobilizer in life and in business. Your emotional state directly impacts your performance. My creativity certainly took a nose dive as my focus turned inward, and I allowed my pending circumstances to color my entire outlook. Maintaining a positive attitude Read More

A few angel investors have slipped or fallen from their lofty perch, so entrepreneurs must take great care to validate the character and reputation of every prospective investor. The entrepreneur’s tendency to be in a huge hurry to obtain the funding can end up being disastrous, and play into the h Read More

New hires wanted to become like him. Suppliers wanted to talk to him. Guests and staff were inspired by his wit and likeability. He had great influence. But guess what, I had more. Was I a better leader than he was? No. But I was in the unique position to have control over his work schedule, pay ra Read More

Where some see closed doors, other see opportunities. Once you see a client who is in status quo mode, the key is to understand why, and how to leverage it. Read More

"As a society, we have been lulled into the belief that we need somebody to explain it all to us. As a result, we are constantly exposed to the agendas of the day with very little attempt to hide these persuasive efforts. Great effort is being made to reframe bad as good and good as bad. Sadly, man Read More

There's certainly no shortage of franchise business opportunity websites. Some are really, really, good, and some are pretty average, looking more like advertisements for Google, than a place to shop for the best franchise opportunities. Here's the 10 best! Read More