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You know that your credit score is based on information in your credit history. However, few people wonder how it gets there. Your credit report reflects what others report about you. So be good Read More

Whether it's here at BizSugar or on any other social media community, commitment is key and passionate users will always get more out of the experience. Just ask our own BizSugar "groupie" Heidi Kalman whose great posts inspired this one Read More

I’m checking our analytics for our client roster for the past month yesterday, and I’ve noticed — as I’m sure others have — that a Company Profile setup on LinkedIN brings traffic! This may not be “new” in the sense that LinkedIN has been around now for a few years, but what is “new” is the tactic of getting your own website Company pages up and running Read More

Part of a salesperson's job is to explain things. You might need to explain how a particular feature of your product works, or why the customer's shipment of the product has been delayed, or why your return policy is what it is.

But some salespeople can be notoriously poor at explaining things well.

A good "explainer" add Read More

Taking my insurance business from the mean streets of Albany, NY and expanding to the Social Web started as an experiment Read More

About a month ago, I switched my email newsletter provider from MailChimp to Aweber so I thought I'd talk about my experiences with the 2 services Read More

If you sell products, have you ever thought about holding a product session or seminar to help your clients out? It can help you gain additional sales. Here are 8 steps that you can take to hold a product session Read More

Change efforts come with their own pain. When the pain of the change effort outweighs the pain your dream client is experiencing, they are likely to keep the pain they know Read More

The first recording of this episode started with the recommendation that all sales reps should start a blog. After pondering a bit on the reasons behind the recommendation though, it became clear that a prediction was more appropriate Read More

In a bid to improve customer service in its Cadillac showrooms, General Motors is turning for help from one of the world’s top outfits for making patrons happy — Ritz-Carlton. Smart move. Ritz-Carlton is known for exceptional customer service that inspires loyalty. That we all could be coached by them. Read More