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You need a solid writing app. It’s vital for practically every kind of company—whether it’s for drafting contracts, writing up website content, or just putting together internal documentation. But team collaboration can easily become a huge nuisance. Read More

Jon started a fire safety business as a cold-calling door-to-door salesman, and did OK selling to Kidde plc for 7-figures in 2003. He accidentally started another using ecommerce. Over $20 million later, it’s the UK’s largest online fire safety supplier. Read More

The most important piece of the puzzle when it comes to retaining your best employees is the onboarding process. Because first impressions count for everything. If you give your new employee an awful first day, they’re going to regret their choice to accept your offer instantly and have their forma Read More

Nothing scares a content writer more than a blank page. These four resources can help you generate fresh ideas for your next blog post. Read More

The significance of email marketing cannot be overstated. Which isn’t exactly old news—but a recent report published by GetResponse, “The State of Email Marketing by Industry,” has reiterated just how important email marketing is. Read More

Stop feeling overwhelmed by, or just outright ignoring, all of those comments and mentions and direct messages on social media. Get to Inbox Zero! Read More

In 2005, if you wanted to try to enable a modestly-sized team to co-ordinate their work with the support of a software system, chances are you would be looking at building or buying some kind of extension to a corporate email platform (this is one of the reasons why Lotus Notes was so popular). Mor Read More

As a remote worker for most of my life, the least efficient meetings have been the ones I’ve participated in while seated around a table. They’re mostly bantering about sport with a vague pep talk at the end — something about “going out there and making more sales.” Read More

Good reviews are critical for any kind of business where people look for and read online reviews of products or services. Here are ten tactics you can use to increase the number of positive reviews of your business. Read More

In business, when you commit to a client, you give your word—and in return, you gain their trust and confidence. This trust and confidence are the end-all and be-all of customer relationship management. Everything that is done with and for the customer aims to earn their trust, to prove that your c Read More