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Listen in as we discuss curation and how it can build your business. You will also learn how to use other people’s content to boost your brand and become a trusted source of knowledge for your tribe. Read More

5 Ways Amazon Has Changed How Everyone Thinks About Customer Experience. Making experience the heart of business strategy, Amazon has shown that customer service and customer experience really do matter and are critical to staying relevant to today’s Internet-savvy, socially connected customers. Read More

Google penalty… Manual action… Unnatural links... It’s a horrible feeling. For a business owner, manager or marketing professional, having your website get hit by a Google penalty can be one of the most terrifying experiences of your career. Here's what to do. Read More

Looking for profitable internet business ideas for starting your own business? Get a list of good business ideas with selection criteria so you can pick the best one for your specific situation. Read More

Here are five essential and easy things that will make help transform your waking hours into super productivity. There are many factors that contribute to working smart -- but planning and proper sleep are among the top performance increasers. Read More

In this post-a guest post, Laura Petrolino, from Arment Dietrich @spinsucks, discusses how to find and use customer motivation in your communications strategy. Small business owners need to read this one. Read More

We all know the standard tools that make a business run like it should. An accountant and bookkeeping system, inventory or project management software along with phones and computers to get things done. However, there are a few lesser known types of tools that, when implemented, can make a major im Read More

Admit it. You probably have some controlling tendencies as a business owner. It's okay. Most of us do! Here's how to keep them under control. Read More

Tip jars are normally found on counters at coffee shops, ice cream parlors and similar businesses. But as more consumers go cash-free in favor of credit cards or even electronic options, these traditional tip jars have become nearly obsolete. Now there’s a startup that’s looking to create an update Read More

Whenever I do a webinar or training on using Linkedin, inevitably I get the same question:

“Is there a way to find members on LinkedIn and export them into my email list?”

Yes there is, but I’m not going to tell you what it is because people who do that drive me up a wall. Read More