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In his weekly blog, bOnline's CEO Anthony Karibian shares his experience of poor customer service, and discusses the implications this could have. Read More

A fish and chip shop in Essex has been targeted by Warner Bros, who threatened legal action over the shop's name: Scooby Snax. Did the underdog come out on top or were they forced to retreat with their tail between their legs? Read More

It has emerged that 5 million workers in the UK are paid less than the cost of living. This article reveals the large gap between the minimum wage and the 'living wage'. Read More

This is a roundup of the news from the past 7 days which affects small businesses. From web envy to sleeping on the job, it's all here in one article. Read More

We’ve all found ourselves needing a little afternoon nap, and the siesta is part of the workday in countries such as Greece, Italy and Spain. New research has found that allowing employees to power nap could have a big effect on businesses. Would you allow workers to sleep on the job? Read More

By cheating customers, you're only cheating yourself. In this week's CEO blog, Anthony Karibian draws on his experience to explain how small businesses can beat their bigger competitors by exposing their dirty tactics. Read More

The new Apple iPad mini is here. Is the iPad mini made for startup entrepreneurs and small business owners? Find out why you should buy the iPad mini. Read More

A new report has revealed that 37% of businesses suffer from web envy. The report also highlights the importance of a good web presence. Read more here. Read More

A French phone company mistakenly charged a customer nearly €12quadrillion, and when they were alerted to problem suggested she pay it in instalments. In a case of robotic customer service, it seems all common sense went out of the window. Full story here. Read More

A new report has revealed that the cost of running a business is on the rise. This story discusses the findings and explains why costs are going up. Read More