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Nobody likes to work for someone who doesn't keep the office employees happy on a regular basis.
No, this doesn't mean you have to go and buy donuts every morning for your small business employees, but motivation is a great way to keep your employees happy and working hard. Read More

How do you manage social media accounts in one place? Personally, it is an extreme hassle especially when you are managing multiple social media accounts for both your business and clients. Here are 3 social media tools to help you manage multiple social media accounts and boost marketing. Read More

This infographic probes the Thomson Local database of new businesses to find areas where most enterprise growth is. Read More

I’ve been interested in social media and personal branding for a number of years, but events over the past few weeks have brought the topic to top of mind again. I’ve had a few conversations with people asking for advice, booked a speaking engagement, and read a few articles and blog posts on the s Read More

Traveling for work or pleasure doesn't have to mean your company suffers. Anita Campbell shares secret strategies for staying on top of work, even when you're out of the office. Read More

More technology means more access to clients, more potential for growth, but much more complexity in how we build business to business and direct-to-consumer leads. We can try to close our leads following our natural instinct for sales. Coming up with the perfect email when the inspiration hits us. Read More

These 4 European startup success stories are helping solve major problems in the business and media markets and their startup success is one you can learn from. Read More

Even though an Internet sales tax influences consumer behavior and affects business administrative practices, there are some business protections built into the law. For example, businesses with annual revenue under $1 million would not be subject to the tax collection requirements, and if they are Read More

There is nothing more important for a contact center or any business than providing good quality service. Answer the questions for the skills that needs evaluation for customer service. Read More

From musicians acting like Jesus to dissatisfied customers; Last week was an entertaining week for the Customer Service industry. It helps too when Kanye West stirs up another controversy to up the fun and novelty. Here’s the juice on last week’s #custserv round-up. Read More