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Learning and education are an integral part of mastering a CRM solution. As you learn the basics the system becomes more intuitive and easier to use and you can concentrate on reaping the benefits of this powerful software... Read More

Can you really change the outcome of your business success with just one simple question?

Winning a gold medal and achieving small business success may appear a mile apart. But are they actually as close as one little question or seven words? Read More

Yesterday, I stopped into the Lucan Spa Hotel in Dublin, ordered a coffee and attempted to connect to their Wi-Fi, when a landing page informed me that I would need to purchase a voucher for access. Reception told me that this would cost nearly 5 euro (for less than an hour). On that, I left my cof Read More

Obtaining Twitter followers is no easy task. Converting them into loyal readers or subscribers is even harder.
But how do you stand out on Twitter? Where do you take the time to manage your accounts and how will you convince other to follow you? Read More

Field marketing is a form of marketing centred around interacting directly with consumers with the intention of converting them into customers. Read More

Today, consumerism is rife. The more affluent countries partake in the retail experience almost daily. But is the rate of consumerism a route to hell? Is the ‘want mentality’ ruining us as a society? This post takes a look at the power of consumption in contemporary society. Read More

Before you can provide great service, you need to know what makes great service. Great customer service centers know the 6 keys... Read More

By Paul Anderson

To date many businesses (especially, small and medium sized business owners) have used Outlook email services as a customer relationship management solution for their businesses. This practice is increasingly attracting comments and criticism from a section of industry experts, Read More

If there weren’t perks to having a home business, so many people wouldn’t be striving to start one for themselves. Here are a few of the most popular perks that come hand in hand with launching your own gig. Read More

If you’re running a small scale or medium scale business, you’ll most likely be unable to hire a professional accountant. In fact, hiring one may be a waste of resources because your account records may not be very complex to maintain.

No matter how simple it may seem, balancing your business ac Read More