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What are mental models and how do they apply to user experience design? Your Guide to decoding the user experience. Read More

How effective are companies in converting customer insights into action and triggering initiatives to improve customer experience, products, processes, we surveyed a global community of CX professionals and customer-centric organizations to find out. Read More

In this article, we look at why CEOs might want to consider getting another degree, and how they can go about doing it. Read More

Is small business social media marketing really worth the time and effort? Does it deliver results that matter such as sales, or enquiries Read More

As alluring as your company’s marketing efforts may be, you need favorable customer reviews to establish your brand’s reputation and generate more revenue in an already competitive digital marketplace. Less-favorable reviews are not the end of the world and can give a fair and transparent represent Read More

Getting employees to provide input and actively take part in the improvement process leads to guaranteed support and better results. Read More

Small and medium-sized firms are seeking new strategies to boost their competitiveness in a highly competitive business climate and one of those strategies is custom software development. Read More

If you have a company that operates in the software as a service (SaaS) industry, your business thrives on digital marketing to acquire new customers. To maintain strong competition, you need constant efforts online to keep your current customers. That will prevent your competitors from snatching t Read More

How can you make your presentation captivating, engaging, and memorable? Here are some tips for you. Read More

As a small business owner, you must be updated about taxes to pay the correct amount every year. The US Federal government changed the tax code in 2021, which will impact small business owners with tips for 2022 taxes. That’s why you will find these tax tips you should know useful for your small on Read More