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Here are a few tips that will assist in improving your customer service with both – existing and new consumers.
#customerservice #happycustomers #business #entrepreneurship Read More

I’m sure you’ve all heard this quote from the crazy-haired physicist, “Insanity is doing the same thing over and over again and expecting a different result.” Well… what do you think Einstein would say about your customer retention strategy?
I’m sure if he were here to consult businesses today, he Read More

Here are a few suggestions that can make your employees more productive and loyal, and happier! Believe it or not, your business can benefit from getting its team members out of the office. Read More

Stop pretending and "getting ready" by wasting time researching. Know enough to win the appointment not a dissertation on the prospect's company. Read More

You write a blog post, hit publish button and someone points out your grammar mistakes.

How many times has it happened to you? And how many times did you feel awkward when you have poorly written content? Read More

“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers is not enough anymore. If you really want a booming business, you have to create Raving Fans.” Read More

I’ve been thinking. What if we really did subscribe to the belief that everything – including us – is already perfect? What would change about how we live? How would we respond to events in life, even those that hurt us or took something from us? Read More

Dark social is a concept that you can no longer ignore. In this article, we'll explain what dark social is, its increasing influence on content sharing and web traffic, and finally, reveal a simple method in which to track website traffic from the most common dark social sources. Read More

One of the business ironies that many entrepreneurs have learned the hard way in the past is that ideas which are truly disruptive carry the highest risk of failure, take the longest to gain traction, and thus are the least likely to get external funding. So some entrepreneurs stick with incrementa Read More

Some companies publish a book as a marketing and sales tool. But there is another reason to publish your own company book: to attract the best talent.

Being seen as a good place to work makes it easier to recruit top talent and build a stronger team. Read More