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Here are some simple "dos and don'ts" when handling complaints from customers. These tips will keep you out of hot water and customers smiling. Read More

If you are looking for a new job, especially in a new location, the Internet becomes important for the job search. Here are some tips for improving your online job search. Read More

We know how impactful the customer testimonial can be for your business. It just reassures the new customer that your company is legit and worth doing business with. I’m sure that we have all used the customer testimonial in some shape or form; after all we are told to put it in all of our promotio Read More

Today’s business, regardless of size, isn’t limited by geography. The days of opening up markets with large scale expansions and trade agreements have gone by the wayside due to the borderless nature of the Internet. Now, anyone with an Internet connection can do business on a global scale. But, if Read More

A grassroots viral marketing campaign with no advertising budget and no fancy marcom professionals raised money to save a life. These lessons can help you create a marketing success story. Read More

Reciprocating someone who follows you on Twitter is good etiquette. It will also help grow your Twitter followers. Day 7 of the 10 Days of Twitter on SalesTipADay.com Read More

A couple of weeks ago I wrote about “Ten of the Worst Reasons for Starting a Business,” so naturally a reader challenged me to turn that around and talk about the right reasons for starting a business. That’s a fair challenge, and probably more productive than the negative approach for all the peop Read More

For the entire 12 years that Mike Lapchick owned his marketing company, there was one giant problem that was always getting in the way: there was no consistent way to exchange product images with the manufacturers and retailers he worked with.

He came across a few solutions to the problem from t Read More

FAQ about the Smarter, Faster, Cheaper book launch. Smarter, Faster, Cheaper Non-Boring, Fluff-free Strategies for Marketing and Promoting Your Business by David Siteman Garland hits shelves in December. Read More

Google is launching a new tool on Monday that lets anyone create an app for Android phones. Google App Inventor claims to enable non-coders to develop Read More