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If you have faced an unfair dismissal do not take advice from the company's HR department as it is not the best advice you can get. Here are some better option Read More

Hubspot's blog post talks about the changes for its software and how Bing will become the new standard for keyword grader. "HubSpot has changed to use Bing instead of Google data for Keyword Grader. The "Ranking" column in Keyword Grader now reflects your site’s search rank in the Bing search engine."

As Hubspot looks into the crystal ball, the decisions get more difficult as their customer base grows. The old saying: "The greater the idea, the more resistance it will receive" seems to apply here.

Is is better to live with something that is changing dramatically and already causing confusion? Or is ti better to look to the future? eBay has had this struggle for years. How to move ahead of the curve when there are people who become comfortable with "the now".

I like the aggressive nature and decision making for the future. Crossing my fingers as a Hubpsot fan and ambassador that the genius continues. Read More

As a form of persuasive communication, advertising seeks to guide an audience through a decision-making process that begins with awareness and results in a purchase. We deliver rational and emotional appeals through words and sound and images that reach our audience based on who they are, where they live, where they shop. How far that message will reach and with what impact is determined by both the creative and the media through which it’s delivered.

Learn how to leverage the unique properties of each media channel to deliver that message effectively. Read More

Why is it that some employees blindly follow the most meager parameters for providing customer service, while others go the extra mile with seemingly no skin off their noses? Lehigh Valley opinion and news blogger Shakur Pfist recounts one interesting customer service story amid minor ranting and raving, illustrating what it takes to provide exceptional customer service in small business.. Read More

Thanks to Danny Brown, we now know much more about each of the top 5 social networks. The list includes interesting and even mind-boggling facts about Twitter, Facebook, LinkedIn, YouTube, and RSS Read More

The Best Email Marketing Services List for Business on the Planet offers a long list of email management services. For those who would prefer to download and read later, there is a pdf report. The large buffet may simply confuse the issue of which email services list to use bot for those who feel trapped with only a couple of choices, this will be a cure.

"Lack of Choice" will no longer be a barrier. Read More

Google is stating all community edits made to unclaimed local business listings will have to be approved by a Google representative before they are sent live. Supposedly, this means no more worrying about a competitor hijacking your listing and stealing your customers. It definitely means it will take longer for information to reach the local consumers through web searches and mobile searches Read More

Is Facebook ads right for my business? This is a question that many people operating online businesses may be asking themselves. In fact, there are many advantages to using Facebook to promote a business. Read More

I wrote and article last week for AMEX OPENForum about appending your customer and prospect lists with social network data to create a much more complete picture of a prospect. My guess is that most CRM systems and software will bake this in as a standard feature by the end of this year if not already Read More

How is effective SEO keyword research like writing a great novel? Get Cory Brin's take on the subject Read More