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Culture determines who will work for you, who stays, and who quits. Once formed, culture is nearly impossible to change. People who work well within the culture quickly self-select. And those who don't fit leave. Read More

The New Buying Decision Journey: Making Sales Relevant-Sales has done a fine job of needs assessment and solution placement. But the focus on placing solution is not as relevant as it once was as buyers show up ...The New Buying Decision Journey: Making Sales Relevan Read More

Keys to a Motivational Work Environment-How can I increase employee motivation and morale? This internal question impacts any contact center manager focused on quality and productivity. First we must understand what the working environment is ...Keys to a Motivational Work Environmen Read More

One Rule to Eliminate Fear in Sales-What keeps you up late at night? Is it the gut wrenching fear of losing your job because you are not hitting your revenue targets? In order to stay employed, ...One Rule to Eliminate Fear in Sale Read More

Even when your startup is a one-man show, you will soon find that you are “out of control,” unless you start organizing and writing down how and when key things need to get done. Like it or not, you are now entering the dreaded realm of “formal business processes.” The right question is “What is the minimum that I need? Read More

The types of friends you make can have a significant impact on the future of your business. That's why it's important to be selective. Read More

Designs can work together to make your business a success. These designs are: Logo Design, Web Design, Brochure Design and Banner Design Read More

“If I have seen farther than others, it is because I have stood on the shoulders of giants.” — Sir Isaac Newton

Be humble and find a giant to stand on Read More

Perks that Work: 5 Ways to Motivate a Team Beyond Money. Money may be an important commodity in the modern society. Many people are driven by the influence of money. However there are still ways to motivate a person with out using money as a motivation. Money may be important but still it is not the air that we breathe Read More

The other day, my friend Kelley Robertson wrote an outstanding article: Is Your Sales Training Putting Your Sales Team At Risk? The article prompted me to think about: Why is product and sales training separated? What would happen if we integrated our sales methodologies and training into our product training? Read More