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Security firm Trustwave revealed in their 2013 Global Security Report that out of the 450 data breach investigations they’ve analyzed, 63% could be traced back to poor security infrastructures that were easily exploited by hackers. Read More

What matters is not so much how many new customers you acquire but how many loyal customers you keep. Customer retention is vital to every business as it keeps customers from deflecting to competitors. Check out this guide to learn the secrets to keeping your loyal customers. Read More

In order to leverage data for your business effectively though, you have to first develop a clear understanding of what data is and how you can efficiently make the most out of it. Infinit Datum has come up with this ultimate guide to data management in order to help you out. Read More

Here are five ways to prevent inaccurate data entry, either by you, your staff or your automated systems. Read More

This price dip is said to have occurred due to factors such as the eruption of new technologies and delivery models and the amount of business available in the market. Read More

Technology continues to advance and move at an even faster pace nowadays. Such changes have obviously affected the BPO landscape, and will continue to do so for as long as technology evolves with the changing times. Here are three ways it is altering the way BPO companies are doing business today. Read More

Businesses need money to start, grow and expand and they often need to shell out money first in order to make money, a stage where they turn to banks for help. Read More

This Customer Loyalty Month determines if your customer loyalty strategies are working in your favor or not by asking yourself these questions. Read More

Social media provides a lot of benefits for businesses particularly in the area of business development. This article will tell you how. Read More

In order to leverage data for your business effectively though, you have to first develop a clear understanding of what data is and how you can efficiently make the most out of it. We have come up with this ultimate guide to data management in order to help you out. Read More