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Chief executives and marketers need to have the right skill set and confidence to make informed decisions about their company’s business goals and target customer experience or sales conversions. Read More

BIR Form 2307 is something you must file together with your Quarterly/Annual Income Tax Return – BIR Forms 1701Q / 1701 for individuals, or BIR Form 1702Q/ 1702 for non-individuals – for income tax liability. Read on to learn more about it. Read More

The BIR tax audit process can be a long and arduous one, so it would be best to avoid it as much as possible. One of the best ways to do that is by hiring an auditor. Hiring an auditor will allow you these benefits. Read More

Considering the number of social media resources people can find on the internet, one can truly say that sentiment analysis has recently gone big. If you will try to put the search term sentiment analysis on Google Trends, you’ll see a vast growth from September 2006 up to the present. You’ll even Read More

Your support center’s design contributes to your customer’s overall satisfaction. Be inspired to redesign yours by taking a look at this list of great samples. Read More

Whenever we acquire a new gadget or an appliance, we are eager to use it, most of the time skipping the operation manual. When a problem occurs, first thing that we usually do is to contact customer service for assistance. Read More

Market research has always been about identifying target markets and customer preferences and is a crucial component in business operations. Approaches toward market research have evolved significantly over the years as new campaigns, apps, services and offerings launch by the thousands every day. Read More

When it comes to great customer service, there are many valuable lessons and strategies that businesses can learn from. These 7 images show just some of the most important ones that can change how you view inbound call center. Read More

For freelancers, professionals or entrepreneurs (either a single person proprietorship or entity – partnership, corporation) that get to file their own taxes, you can use business expenses to lower your net income, hence, your income tax as well. These are called deductions. The Tax Deduction Schem Read More

One of the most important forms all employees must know about is the BIR Form 2316. It is something you must receive every year as proof that taxes have been deducted from your income. Read on to learn more about it. Want to learn more about other BIR forms? Check out our Ultimate Guide to BIR Forms Read More