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In business, when we do something to hurt someone, cause them pain or cause them loss or damage, it is incumbent upon us to recognize what we have done and to mouth those two hardest words in the English language to say, “I’m sorry!”

If not now, when? There is an old adage that "It's never too late."

This story proves it wrong! Read More

Are you looking for a competitive advantage? Google is an invaluable resource for B2B sales! Here are some of my favorite advanced techniques for finding your next prospect… fast Read More

You get the call from an advertising agency. "Can you be here in 30 minutes...no time to explain!"

On the way, you're dreaming of the project! Porsche? The NFL? The Marlboro Man? Budweiser!

"No," states the manager when you arrive, "Toilet-bowl cleaner! Read More

We have a saying at my company: We like to see managers get "bloodied up a bit” before moving them into more prominent leadership roles. If we believe someone has management potential, we will intentionally put him in a situation where he will encounter extreme conflict, opposition, or just plain ambiguity (which in and of itself can be very stressful) Read More

Here is my comprehensive review of BigCommerce vs Volusion, two hosted shopping cart solutions that do not charge transaction fees Read More

A new survey released by the National Association of Business Economics shows businesses, in general, added to their payrolls in the second quarter of 2010.

The report showed more than 30% of the businesses surveyed added jobs, while 14% cut their workforce. That's a big change from the second quarter of last year when a mere 6% said they were hiring. Read More

Your opportunities have a relatively short shelf life. You have to focus your efforts on moving your deal from target to close before that shelf life expires. Pay attention to these three big ideas to keep on track Read More

Learn about the different types of bankruptcy, from Chapter 7 to Chapter 11 to Chapter 15. A look at different bankruptcy options for businesses and individuals Read More

Your funnel is your most powerful productivity tool is sales. Dave Brock looks at it's role and the need to keep it real and uncluttered Read More

There is an upside to sales as a science. You are in control! You can master the steps and skills needed to consistently succeed. You just have to be willing to.. Read More