BizSugar.com › User › centralpawebster › Voted

If empty paper aisles, overgrown hair and physical social isolation are our primary concerns, we really do emulate #firstworldproblems. While I’m unsure of what to say that will help you deal with this crisis, I’ve found that sharing my story – my vulnerability and fears – can be helpful to others. Read More

As you live and work through the coronavirus crisis, here are a few work-from-home tips inspired by my own remote work experience. Read More

The coronavirus continues to get scarier by the minute. At the time of writing, there are 25K confirmed cases in the U.S. and that number is expected to grow to 70K by the end of the week. It’s hard to believe the amount of change we’ve experienced in one week. Here’s what I’ve observed. Read More

This week marks the 20th anniversary of the accident that changed my life forever. Looking back on that day, my biggest accumulative takeaway is that we can overcome anything. Setbacks will happen, but we cannot be victims of our circumstances. Read More

There is a huge difference between stepping out of your comfort zone and trying to be the leader you think you should be. If you’re making yourself uncomfortable by trying to be someone you’re not, then others will pick up on that as well. Read More

As the owner of a small business in an ever-changing industry, I have to make tough calls and act quickly. I have a limited amount of time to dwell on the possibilities. Sometimes this works to my advantage because I don’t overthink it, but there are times I fear that I will make the wrong choice. Read More

A #CoolContentCreators Interview with the incredible storyteller and content creator, Chris Brogan. Learn how Chris never runs out of content ideas! Read More

Businesses all agree: you must serve customers well. But in today’s always-on digital ecosystem, this has been ramped up to the umpteenth degree. If you ignore your customers on the many different channels in which they communicate, they might just go away — for good.

Micah Solomon’s book, Ignor Read More

I’ve discovered that people like it when you are vulnerable. It makes us relatable. It gives others a sense that they are not alone and can understand our struggles. Read More

It’s better for dissatisfied customers to talk to you than about you. Here are a few things to consider for gaining more insight into your customers’ “wish lists” as a way of providing them with positive customer service experiences up front. Read More