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It’s an old saying but still valuable today. Business people are only as good as their word. If you make a promise – deliver it. Or renegotiate. Read More

What your customers and potential customers say publicly about your company’s products and services matters a great deal. Here's why (plus three tips to improve your customer service). Read More

Marketers know that creating community is what brings your customers back. Creating community is what keeps your customers interested and it gets your customers to share.

A happy customer that feels part of the community experience at your store, restaurant, office or event is more apt to share Read More

Determined to build a better "mousetrap", these two startup founders spent a weekend developing their first iOs app. Read about how they are building a business and transitioning from employee to employer. Read More