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If you’re in doubt, a 2011 American Express survey cited in this infographic from Help Scout makes the assertion that seven in every 10 Americans were willing to spend more with a company that provides excellent customer service. The live chat feature is one additional feature that some companies h Read More

The report provides an in depth information about evolution of cloud computing in five emerging Asian nations that include India, China, Indonesia, Singapore, and Vietnam. Read More

Technicalities aside, justifying marketing spending is a critical exercise for any business. And then, there’s the need to measure the success of your marketing initiatives and understand the various factors impacting customer engagement, and it’s no surprise that analytics software has become a ne Read More

We’re surrounded by starting a business success stories: “How I’ve Made a Million Dollars Working From Home,” “How I Created a 6-Figure Business in 3 Months,” etc., etc. But these are all just the tips of the iceberg. What people usually don’t tell you is how they got there. That it took them five Read More

We’ve said it before, and we’ll say it again: What you don’t track, you can’t measure. What you can’t measure, you can’t improve.

This is where web analytics software makes its impact. If you want to make the most of your online marketing dollars, it’s prudent to have one in your arsenal, as not Read More

Sometimes, a document gets misplaced, and you spend hours looking for it, to no avail. This is where a document management system becomes absolutely necessary. Read More

When emotional intelligence first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into what many people had always assumed was the sole source of [...] Read More

Email marketing is alive and well, and it pays to give it the consideration it deserves. To make email marketing more streamlined and effective, the use of email marketing software is a no-brainer. And to assist you in the usually grueling hunt for the best possible business software, recently, Clo Read More

Rational thinking dictates that getting the most value for your money includes reading through the experiences of actual users before plunging head-on to make a purchase.... Read More

Well-functioning organizations consist of any number of effective cogs, and one factor that often defines them as a whole is a coordinated workflow. Team members communicate regularly and projects are completed successfully. When this symbiosis exists, it is possible to achieve even the loftiest of Read More