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Once you’ve designed a survey, you need to convince people to respond to the email invitation soliciting their input. One step in accomplishing that is to measure how many people respond, and to remind those who haven’t yet done so. Read More

Over and over again I saw the same type of behaviors, and finally did something about it. It’s a story about my values, and my behaviors, but also others – and one I have learned enough about to share here. Read More

The most common way to judge customer satisfaction is to conduct an online survey after the sale, tech support experience, and so on. But many people who are new to designing surveys start out by using only a few question-types: drop-down lists; radio buttons; open-ended text boxes; and perhaps a r Read More

Doing a survey, and wish you could incorporate data from an existing database? That's called data pre-population. Read More

Yes, yes you do, according to a Cisco-sponsored IDC report, “Don’t Get Left Behind: The Business Benefits of Achieving Greater Cloud Adoption.” I agree with them. In fact, I think Cisco is dead right. Read More

​IE 8, 9, and 10 just became largely unsupported. What's a Windows user to do? Here are your choices. Read More

You deserve a space you can enjoy spending 40+ hours in, and one that will make you confident as the awesome entrepreneur that you are. Here are four easy steps to setting up a home office you might actually like: Read More

Wait? You want to put data on the cloud to protect it? Isn’t worries about securing your data on the cloud one of the big reasons why companies are reluctant to commit to the cloud?

Well, yes, yes it is.

But that's one case, when dealing with HIPPA, PCI, SAROX, and the other govt. mandated se Read More

That same level of security that we love at airports will be at CES next year. This will not be pretty. Read More

We test and compare six of the top Infrastructure-as-a-Service (IaaS) solutions that can help you move your business' servers, switches, storage arrays, and more to the cloud. Read More