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How to Measure Customer Satisfaction Beyond Surveys

How often do you hear from your customers?

Or maybe the better question is: If a customer is happy, do you hear from them? Read More

Business growth is always hard. That's why we went to SaaStr Europa to find the best bits of business advice to keep you thriving! Read More

If you want to evaluate the context and language attribute of a software product for a particular area or audience, Linguistic Testing is the software test for you. Read More

There are so many beautiful pricing concepts on Dribbble and Behance, but in real life, they often get rejected. What’s wrong with all these bright cards and cute paper plane and space shuttle illustrations? Usually, the reason is low conversion. Business can forgive you bulky UI and inconsistent c Read More

Automation in business is nothing new, but automated software is changing the way businesses work. How will businesses be disrupted by automation in 2019?
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For a business to increase its profits, it needs to be able to do two things: increase revenue and decrease expenses. Although the act of reducing costs isn’t easy, as it usually involves leaving something you would like to have, when a business isn’t able to deal with its liabilities (or is alread Read More

Throughout history, humans have always relied on the influence of word-of-mouth. Today, building an influencer marketing strategy is crucial for success. Learn the ins-and-outs in this breakdown. Read More

Projects and processes are closely related concepts but they are very different. We explore when you need to use one and when to use the other. Read More

Why do people go into entrepreneurship? Does it really worth it to take the entrepreneurship risks? Here are the essential types of risks that entrepreneurs should take right now Read More

Every software company needs an edge of some kind that goes beyond the innate quality of its products. But what should that edge be? Some companies... Read More