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Increase your business’ efficiency and productivity with systems. Create systems that you can later designate to others while taking care of the high level tasks that you love doing. Read More

You’ve made the decision to hire a Virtual Assistant…you’re excited. You are finally going to be able to free up that precious time and really get your business going. But you still have some questions that are burning in the back of your mind, like:

1. What is the best form of communication for Read More

Where many businesses mess up when it comes to their social media plan is that they believe its success is strictly dependent on the number of posts (i.e., Tweets, status updates, “live chats,” etc.). The reality is, without a proper social media strategy, even the best tweets & other social media Read More

Dropshipping has a very specific use case, and its own online communities, guides, and books. Some people become dropshipping experts, and for many, dropshipping isn’t just a business model—it’s a lifestyle choice.
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If you're in the business of obtaining success, you must understand the importance of productivity. It's essential for growth, improving scale, and is key in taking the leap from good to great. Within each work day, there are only so many hours you have to produce your best, which is why it's impor Read More

Here are ten heartwarming stories of outstanding customer service performed by those businesses who “walk the talk” when it comes to delivering the kind of service that wins a customer over for life. Read More

While your blog is the external face and voice of your company, your support team is the internal one. According to Jason Lemkin of SaaStr, SaaS companies — especially startups — should be using their company’s product, even if the teams don’t strictly ‘need’ to.
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It’s been two weeks since MarTech in San Francisco, and I’m just now catching up enough to write down my thoughts about the event.

First and foremost, a heartfelt thank you to everyone who was a part of this conference — attendees, speakers, sponsors, moderators, staff, and the producers behind Read More

The retailers that generate the most sales from new email subscribers typically send three welcome messages and offer discounts in the first message. Read More

Segmentation - Most B2B marketers are tailoring content to specific audiences to some degree, but much of that personalization is done manually, according to recent research from Seismic and Demand Metric. Read More