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Most customer service teams respond to customers with sympathy. Sympathy is rarely an ideal response to a customer’s problem. Here's why. Read More

Many passionate entrepreneurs fight to add more features into their new products and services, assuming that more function will make the solution more appealing to more customers. In reality, more features will more likely make the product confusing and less usable to all. Focus is the art of limit Read More

This holiday season your small business will replace the traditional jingle bell sound with the ring of your cash register. At least, that’s what we’re all hoping for, right? To make sure that every transaction gets accounted for, you need the right invoicing and accounting tools. And spreadsheet u Read More

Want to maximize your investments? Follow these quick steps and learn how you can use Progressive Profiling to maximize your investments. Read More

Business or life, negotiation is the process we come across frequently, when we are running a business, each and every customer negotiate with us for the price drop, here seller wants to sell because he is running business to live, buyer has to buy because he needs it, nobody wants to lose money. Read More

If you manage your PPC program internally, consider hiring an agency.Find a new winner and you will supercharge your paid search program. Read More

Getting funding for new business with no credit is a challenge for many entrepreneurs. Here are tips on how to improve your chances. Read More

In this webinar, we were joined by Jennefer Witter, CEO and founder of the Boreland Group, and author of the new book, “The Little Book of Big PR: 100+ Quick Tips to Get Your Small Business Noticed.” We recently featured an excerpt from her book, which offers great networking tips for entrepreneurs Read More

Learn how to increase your blog traffic and improve your online marketing efforts. I discuss how I reached 140,753 pageviews within 12 months after relaunch Read More

Not all of us are born networkers, so we have to work at improving the skill and it is a vital one. Fortunately, networking is a fundamental skill that you can develop with a little effort. Read More