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Where should you go to get the investment you need to take your business to the next level? Angel Investors of course. But how can you get access to these individuals when most prefer to remain anonymous? Here are 4 ways - includes lists of local individual angel investors and angel investor netwo Read More

No matter how small your business is, you need to establish a process for data collection. We have come up with five best practices to keep data collection efficient for your small business. Read More

Last week’s customer service blogs were filled with fault finding and problem solving. Nothing beats the feeling of improvement, right? Do you really think Comcast can get their customer service together? Here’s the latest on our weekly #custserv round-up: Read More

Are there statistics better-related than the correlation between bedsheets and cheese? MailPoet's Kim Gjerstad continues 360-degree marketing's real stats. Read More

In their passion to succeed, too many entrepreneurs treat friends and family investments as “low-hanging” fruit, only to find out later, after a stumble, that the pain of lost relationships is greater than the loss of their beloved startup. Other entrepreneurs never start their adventure, because t Read More

The following describes the great benefits and showcasing just a sampling of the limitless opportunities businesses can gain with content marketing. Read More

You should move your call center to the cloud. Yeah, yeah, I know you’ve heard it before. Lots of times, even. But you still haven’t made the jump. Why is that? I’d guess you feel adrift in the world of cloud computing. You’re overwhelmed and confused about the number of tools out there, and by all Read More

To develop your team leaders, you may need to give them some specialised training designed to give them the practical skills that will allow them to effectively lead the team.
In order to successfully lead the team you need to develop and practice six key skills. Read More

It serves me right for not paying enough attention, but even so...

Yesterday I sent out a second email to correct a silly mistake I made in the main email. And I got a couple of interesting replies to that. Read More

Have you ever thought about writing a book? You don't have to be a writer to do that, but well, if you're already a blogger or freelance writer, then you do have an advantage.

Learn the easy ways and tips to become a self-published author by reading this beginner's guide on how to write a book Read More