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A few days ago I wrote a post, Should We Promote Our Best Sales People To Managers? It stirred some interesting debate, but one of the arguments that struck me centered around, “How do we retain our best people?” Moving a sales person into a management role in order to retain them is not necessar Read More

Businesses are looking for ways to grow and expand. Traditionally they sought loans to help them build or buy the technology, capabilities or resources they needed. With the scarcity of loans, build or buy may no longer be a viable option. Savvy business owners are now learning to partner.

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October is Employee Ownership Month. In celebration we share 5 videos of our award-winning small businesses that are ESOPs revealing how these programs help them in both good and bad times. Read More

The idea of “adding value” popped into my head. At first glance, adding value certainly sounds like a good thing—not so much the “adding” part as the “value” part of the concept. I subscribe to the theory that reducing customer effort—making it quick and easy for me to do business with you—builds l Read More

With the immediate and ubiquitous nature of the Internet, it's more important than ever for small business owners to join the conversation online and help to manage their company's reputation. Get tips from Marc Karasu on leveraging customer reviews. Read More

Transform your thinking: Your ability to reason is your means of success

And logic is the method of reason.

In business, you must react to people and problems according to the principles of reason.

If you become UN-reasonable you will:

1. Make unnecessary enemies
2. Not get the best Read More

Graph shows real traffic growth from organic search using Inbound Marketing with blogging and social media at the core. A case study which shows the value of online marketing.
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Greenwashing – the act of making people and customers believe your company is green when it really isn’t – is being targeted much more closely than ever before. Here are a few tips to help you be more green with your marketing, based on new FTC green guides: Read More

The Small Business Administration helps many franchise businesses get started and grow. But does it really matter if the franchise you want has been through the SBA franchise approval process? Read More

The emergence of social networking and the Internet has caused a new focus and value on “openness,” which leads to a new element of leadership, called “Open Leadership.” The mantra of open leadership is “Be Open, Be Transparent, and Be Authentic.” This is counter to the traditional business premise Read More