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Jon started a fire safety business as a cold-calling door-to-door salesman, and did OK selling to Kidde plc for 7-figures in 2003. He accidentally started another using ecommerce. Over $20 million later, it’s the UK’s largest online fire safety supplier. Read More

The most important piece of the puzzle when it comes to retaining your best employees is the onboarding process. Because first impressions count for everything. If you give your new employee an awful first day, they’re going to regret their choice to accept your offer instantly and have their forma Read More

As a remote worker for most of my life, the least efficient meetings have been the ones I’ve participated in while seated around a table. They’re mostly bantering about sport with a vague pep talk at the end — something about “going out there and making more sales.” Read More

In business, when you commit to a client, you give your word—and in return, you gain their trust and confidence. This trust and confidence are the end-all and be-all of customer relationship management. Everything that is done with and for the customer aims to earn their trust, to prove that your c Read More

Let’s just suppose you are a working couple with two kids. You are most likely two people waking up to mad mornings, dashing to the creche, cursing furiously in traffic, working on projects with ruthless deadlines and more. During the rambling meeting, you are wondering if the babysitter remembered Read More

The most productive people on Earth aren’t superheroes. They have the same amount of hours in their day as you do, and often find ways to work far fewer hours, too. How do they do it? Read More

Generating and sending invoices can be a time-consuming process. A properly designed invoice helps a business get paid and provides legal protection for both parties. Think about it, all the hours and energy you put into completing a project will have an invoice at the end of it. Invoices are the t Read More

I am excited to say after numerous delays the release of our brand spankin new podcast: Business Systems Explored hosted by myself (Vinay Patankar) and Tony Brown has arrived. You can download and listen today on iTunes (iOS) or Stitcher (Android). The mission of this podcast is to bring you (the r Read More

You just poured everything you had into an epic piece of content.

You toiled over the perfect way to organize and present the information.

You figured out how to get all the info out while sounding smart and – dare I say it – engaging and entertaining.

It was a freaking hard job, and you’r Read More

In this episode, Bjork talks about 7 strategies to build traffic for your for blog. Last week, Bjork spoke with Delores Custer, a world-renowned food stylist. Delores has been in the food styling game for a long time (she worked with Julia Child!) and had a lot to say about the way things have chan Read More