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As I mentioned, I am at heart; a salesperson - this is the bit that really interested me about Twitter . Can it help me to sell my services? The answer is a resounding YES. Read More

It is important to ask the right question in the right situation for maximum impact. You don't want to have a question to add risk to a sell, test them in advance. Read More

Some sales people believe that it is their gift of gab that makes them successful. Sure, the ability to pitch a prospect is effective when closing quick, transactional, non-complex deals, but as the as the level of complexity rises, it requires the sales person to take a more sophisticated approach. The top sales people ask killer sales questions! Read More

I have been involved in the beta for Hootsuite 2.0 and had the opporunity to connect with Ryan Holmes President of Invoke Media. For our book Sociable! I interviewed Ryan about the soon to be released version of Hootsuite. It is loaded with features, analytics and tools that business users of Twitter can really benefit from Read More

It's been two weeks since Michael Jackson's his passing. I'm ready to move on. I need to move on. But before we do, Read More

How to qualify prospects by measuring them to see if they would qualify as a prospect makes great business sense. Read More

The old saying says, "Sell the sizzle, not the steak." But sizzle won't move steak out the door. What will is the Read More

A good listening strategy needs to part of a complete questioning approach to sales. Read More

Today's social media podcast is on Integrating Social Media into Your Sales and Marketing Process. I will discuss the Social Media Matrix that Stephen Jagger and I developed for Sociable! as well as the 7 Steps to Strategic Engagement and Integration which are: 1. Identify Your Goal 2. Identify Your Target Audience 3. Pick the Right Read More

Sales presentations should be all about the client - not you. Read More