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Documented processes don’t just save you time, money, and give a consistent method for your team to follow. They make everything you do more reliable and efficient, even increasing project success rate by 70%.
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Just as every friend group has the idealistic Charlotte, customer success managers have their unrealistic customers.

And what happens to these Charlotte Clients? Ultimately, they’ll churn when expectations aren’t met.

That’s why I decided to illustrate the strongest strategies customer succes Read More

By now you know content marketing is more a “marketing mindset” than any individualized marketing method or single campaign.
You no doubt understand the point in taking a strategic approach for a solid direction for your content marketing endeavors.

And, if you’re smart, you even have a written Read More

You wonder whether your business idea will turn out to be a flop, or what if people call you a failure.

What if the idea turns out to be silly after you have invested time and money into it, and things don't work out?

These kind of fears and speculations hold you back from making that move, r Read More

Do you have a cybersecurity awareness training program in your office? If so, what is the central theme? Here is an idea: How about... slow down. Read More

Not everything is roses. We all face crappy stuff. But, we cannot let these mishaps dictate our lives. If you ever feel the weight of crappiness piling up, I’ve developed a strategy that can help. Read More

Not every businessman makes his best efforts towards achieving success. Here are seven ways to ensure your business a real success. Read More

A lot of people neglect the human layer. It’s easy to ignore because you can learn movements and even specialist skills like olympic lifts without addressing issues in your human layer of skills. If you’re like me, you might focus your training on the “cool shit”. But when you neglect the human lay Read More

It is fascinating to see how different blogging platforms have developed during the years. I started out blogging in 2002, using Blogger. The term, blogger, was coined by Ev Williams. 15 years ago, Blogger got acquired by Google. Move back to the future, and we could see battle of the movable types Read More

The Networking Scorecard app from BNI.com encourages you to build your business networking skills by scoring the different actions you take to grow business relationships.
BNI.com, the world’s largest networking organization, created the Networking Scorecard app with some gamification features. Th Read More