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Are you STILL doing surveys the old fashioned way? While most traditional methods have their benefits, there are many other new and improved ways to collect customer feedback that will enhance your relationships with customers AND your profitability. Read More

This is a great time in the year to start looking into what new opportunities you can bring into your business. In order to help you in this respect, I’d like to share some useful link love that you may have missed around the web that can help you build your brand and market your small business. Read More

Are you wondering where your next sale is coming from?  If you are, then you may NOT be using a sales funnel.  This simple tool can help you identify new Read More

Real-time search is a hot topic right now and many claim that this is proof that social media is for real and here to stay. I agree with it adding additional validation that social media is going mainstream, but I have my doubts that real-time search will last, or at least become modified. Read More

Pop up messages claiming that you have a virus and you are in need of anti-virus software may, ironically, actually contain a virus that could harm your computer, cause costly repairs or, even worse, lead to identity theft. Here's what you need to know to protect yourself from scareware. Read More

2009 saw its fair share of communication faux pas. Here are the top ten worst blunders and lessons we can learn from them. Read More

Ah, the life of an entrepreneur. Come up with a business idea, write your business plan, line up a bunch of venture funding, and retire to a private island a few short years later when you go public. If you're heading off to business school right now, reading this on your iPhone, dreaming of buying your own island - sorry for the ice bath of reali Read More

I started making a list of all of the things I'd advise a new startup to do to get things kicked off with a limited budget. As it turns out, there are a lot of tactical steps that individually don't do much, but in aggregate start laying the foundation for much bigger things. So, I thought I'd share some of these things with you. Read More

Did you know that May is when you need to start trying to get media publicity for the fourth quarter holidays? That's when many major magazines start accepting, and even have deadlines for, submissions for holiday gift guide publicity placements. And if yours is a product business, most likely the fourth quarter of the year is absolutely crucial t Read More

Companies are realizing that people are talking about them whether they like it or not. As a result, they're deciding whether they should consider having a social media presence, and hence, a policy. A social media policy outlines for employees the corporate guidelines or principles of communicating in the online world. Read More