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There are many ways to improve customer retention. And it easy to do what others suggest as the best approach.This can lead you to use the wrong process that may not achieve results. The reason why is it depends on what works best for your business and customers.

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A Google Webmaster Help thread has one webmaster asking why Google isn't ranking his seven year old web site.

Google's John Mueller said that he is over doing it with the web site... Read More

Creating content on the scale that effective blogging requires is hard. Bringing in help is often the only way to make sure that you keep up on both the quantity and quality of blog posts that you would like to offer. It’s crucial to make sure that you’re going about outsourcing content creation c Read More

How to Develop Yourself & Your Team. Emotional Intelligence is the ability to create a balance between knowing what you don’t know and that what you do know can be improved. Read More

Maybe if IT sees employees as business consumers rather than "users," it can begin to provide tools that meet their needs better in a mobile, social, and cloudy world. Read More

Twitter has released an update for their mobile app today that lets users "see what's happening near you or around the world." Read More

Whether conducted face-to-face, by telephone or via email, entrepreneurial interviews are becoming an increasingly popular tool to be used in the contemporary marketing campaigns. Read More

Everyone is talking about content marketing, but there are some myths that can't be ignored. Here is a rant about them in hopes that we can learn and move on. Read More

First of all: Why the hell do you want to promote your blog?

Each blogger has his or her own reason or reasons for doing it, but a common point for them: they want to have more quality visitors on their blog!

Here are eight tips for promoting your blog. Read More

Marketers know that creating community is what brings your customers back. Creating community is what keeps your customers interested and it gets your customers to share.

A happy customer that feels part of the community experience at your store, restaurant, office or event is more apt to share Read More