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As a Customer Success Manager, you represent the customer’s interest and your goal is to help them get value from your product. In many ways, they are the link between the user and the company, and that link grows stronger the more acquainted with the product the customer becomes.
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Scaling the operations of your startup is a significant opportunity. But it can also pose as a great risk. Fortunately, with the right tools and solutions, it is possible to expand your business operations without having to break the bank.
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Want to learn how to improve your relationship marketing with your customers to retain them as loyal customers? Read this blog post!
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To get the best results, many companies are now turning to recruitment automation tools as ideal solutions for hiring people. Here are ten top recommendations. Read More

Bring your favorite work apps together to drive your team's important processes and turn the work you're already doing into a single consistent process. Read More

Getting and staying organized at work while freelancing can be stressful, so we’ve compiled the definitive list of tips to help freelancers stay on top of their game.
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This Process Street post will break down the top 3 proven DSS for business operations, making your decision process just a bit easier.
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When employees quit, recovery can be a time and money consuming endeavor. However, with Priority Matrix, it's easy to come back from the blow. Learn how! Read More

The popularity of remote working has been growing for a few years. But the current COVID-19 pandemic accelerated this trend so much it became our reality.
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In this article, Andrew describes what “Lazy Leadership” is, the importance of delegation, why you need to build the machine (not the product), and how to accomplish all of this.
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