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In SaaS, customer experience is top priority.

Experts report that “customer experience will overtake price and product as the key brand differentiator” by 2020.

So, it’s time to take a serious look at how you engage with your customers.

Are they completely satisfied? Or are you simply meet Read More

“What metrics should I care about?” is a conversation I have with entrepreneurs daily as we discuss what metrics to highlight in their financial models. One of the keys to me in building a solid financial model is to build a model that combines operational and financial metrics, so that we focus ou Read More

App development is a competitive industry. Learn these tips to and avoid failing within the first year.

1. Conduct a research which consumer apps have big market subscription
2. Avoid giving your software for free, price your apps wisely
3. Protect your users' data and privacy Read More

Prevent inconsistencies in executing recurring processes as you scale up your business.
1. Document your recurring processes
2. Use applications designed for documenting and creating checklists for recurring processes
3. Strictly adhere to created checklists
Read More

In 2015, The Fader reported huge news for Spotify. Out of its 75 million monthly users, 20 million are paying customers.

A 26.6% conversion rate is staggering on freemium products. As Jason Cohen says: “A really good conversion rate for free-to-paid is 4%, like Dropbox. Awesome for them, but nor Read More

OneNote’s search sucks. It’s tagging is barely even cosmetic, never mind about functional. The way you organize notes (search and tagging aside) is a little better than Evernote’s but, all things considered, what it’s truly useful for is:

* Brainstorming
* Freeform note-taking
* Informal layou Read More

Working from 9 to 5 but still feel that little has been done? You might want to re-assess how you work. Tim Ferris, the author of the bestseller The 4-Hour Work Week gives us great tips to be more productive. Here are some of his great tips:

1. Do not multitask.
2. Set goals that actually matte Read More

Pennsylvania legalizes medical marijuana and goes down in the history books as the 24th state in the U.S. to do so.
Surrounded by a jubilant crowd of supporters in the rotunda at the Capitol building in Harrisburg, Gov. Tom Wolf, signed the bill into law.
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Retaining software engineers can be very challenging because of high demand. Here are some tips on how to keep them happy in your company.

1. Have less meetings
2. Assign a fair share of fun and in fun projects
3. Be prepared to trade off time and scope
4. Accept criticism from them
5. Rewa Read More

Optimizing your signup process helps increase conversion. Check out these tips:

1. Give users an option for a single sign in
2. Guide your users with visual directional cues
3. Save your customers' time by providing feedbacks during sign up in real time.
Read More