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I enjoy seeing business people with humble confidence work. It's a joy to see how they successfully navigate through their careers. Read More

There are a number of things you can do over in sales and life, but time is not one of the. Improve your allocation of time to the right activities and you will improve your results. Read More

Receiving more Facebook Fan Page invitations than you can handle? Here's a Social Media Fable with a happy ending. And you get to pick the moral! Read More

A highly successful vice president of sales recently shared his frustration with the members of his sales management team. He felt the managers were focused only on results, and he worried that they were not spending any time developing their salespeople. His longer-term view is based on the belief that... Read More

Social media monitoring is increasingly important for public relations departments and agencies. The social Web is often the battlefield of modern PR. These social networks of companies, customers, and employees are naturally flowing important stories. That makes it all the more critical that PR professionals are monitoring these new media channels.

One of the most important is Twitter. Read More

Today I meet many jobseekers and businessmen faced with these situations. Examples include cold calling (definitely the new Brussel Sprout) or networking (Turnips) which would be very beneficial but get little action. I find myself preaching “They are good for you” only to think – Oh my God I am turning into my mum. It got me thinking about how the strategies our parents used could help us “big k Read More

In a perfect world, every employee would understand that what they do is really in some way to serve a customer. That is what organizations with customers are designed to do. Too often, though, little silos and fiefdoms develop. Many of these silos and fiefdoms believe that the responsibility for serving customers and for growth belongs to someone else. It doesn’t. Growth is always easier when al Read More

Last week, I asked the question, “Do we have a leadership problem?“ We received some terrific answers from everyone! As promised, this week, I’m sharing my own thoughts on the subject.

The biggest problem with leadership is... Read More

It is time to stop paying for the sins of our fathers. There are very few salespeople today who behave like salespeople behaved in the past. Today, salespeople are smart, business-savvy professionals who have every bit as much professionalism as someone who works in any other business role, and in some cases far more. Read More

Too many business owners aim to please everyone. That's just not possible, though. It's also bad business. Instead, aim to please your ideal customers! Read More