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Tips and tricks to help you get better service from your next call to technical support. You might even get your problem solved. These are the trade secrets of how we pros get right to the point when we are trying to resolve an issue on the clock for a client. Read More

Let’s face it; most small businesses do the bulk of their business locally. So, the thought of gaining access to Facebook’s 300 trillion Read More

Are you looking to get more targeted Twitter followers? We'll teach you Twitter list-building methods that are both efficient and effective. Read More

It looks like funding has started to loosen up a bit and we may be heading to an uptick for small business owners. But you and you alone, are responsible for ensuring there is enough cash to support your business. So as the year draws to a close, it’s important to take a look back at your business finances and assess what went well and what didn’t work so well to create the foundation for a bette Read More

For Donna Talarico, an eCommerce professional, social media improved her blogging in terms of content, search engine optimization, and readership. Check out the top 5 reasons why. Read More

My book review of "Love Is The Killer App: How To Win Business And Influence Friends" by Tim Sanders. The subtitle of the book, “Love is the Killer App” is: “How To Win Business And Influence Friends.” This gives the reader a clue that the author is knowledgeable about Dale Carnegie’s famous book. Read More

Whether you are starting from scratch or seeking to grow an established business, public relations gives you the power to reach your target audience through highly credible, third-party sources. While there are dozens of ways to kick off a successful PR campaign, many businesses overlook the most obvious and close-to-home approach: philanthropy. Read More

Social Media is a buzzword today; everybody is talking about twitter, facebook, linkedin, etc to promote their business. It is really very useful tool if used properly otherwise it can do harm instead of doing good. That’s why it is very necessary to do some ground work before starting your social media campaign. Read More

Creating a blog or a social media account might only take you a maximum of 10 minutes, but once that’s done, you are in for some high commitment. When you start a web 2.0 initiative, you should think about what and who are required over its lifespan, not just the pre-release. Read More

As the end of 2009 approaches, it's important to think about strategies for tax preparation in the coming year. SmartMoney has some ideas for you, though not all of them are applicable to every small business. Here, in a nutshell, are the big ones but feel free to add any you think we missed in the comment section. A growing resource on how to make last minute tax adjustments as the year closes c Read More