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Good post about using social media and other technologies to pick up customers. Read More

Angela Connor, author of "18 Rules of Community Engagement" poses ten questions to internet marketing specialist, Phyllis Zimbler Miller. Read More

LinkedIn has helped many people, but some struggle to figure out what they can do beyond connecting with others. Here are 33 ways to help you make the most of LinkedIn. Read More

Great case study about a small business marketing campaign that made waves all over the web. Just another example of how the web can go to work for small business. Read More

What does small business branding entail? Should it require a personal touch or is it all business? I think it depends. But if you plan to do any online marketing, and that includes branding, then you'd better learn to get a little bit personal. Read More

I carry many hats working for a law firm. I am a legal assistant, billing clerk and also the receptionist. A couple of weeks ago I attended a seminar called “How to Be an Outstanding Receptionist.” Not that I wasn't any good at my job, but in recognition of the fact that no one is perfect and we all need improvement. Most of the seminar was a ref Read More

No matter what type of job we do or where we work, we all come in contact with negative, difficult people at some point. Our basic instinct tells us to fight back, defend ourselves, and react to their negativity with negative remarks of our own. However, we are human beings with the ability to control our responses. Read More

As a small business owner you are dependent on cash flow - and making sure that your customer payments transact seamlessly, securely and reliably are critical to that cash flow. Here's an overview of the payment options you may want to extend to your customers as well as the best practices and self-protection tactics you should employ when accept Read More

Chris Anderson, of Long Tail fame, has done it again with Free -- the book highlighting the successes of companies that use a Freemium (versus premium) model of sales. By no means does it claim that a business can survive giving away product/service indefinitely, but it is a strategy worth leveraging if it fits your biz. Anita Campbell reviews thi Read More

How do you go about creating a small business with Zazzle, one of a number of new Websites offering content upload and sale of designs for T-shirts, mugs, hats etc. at no initial cost. Bonnie at Squidoo gives some tips in this great lens and even a list of Websites where you can publicize your creations. The possibilities seem endless for a design Read More