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Interviewees are experts on ways to generate more value and visibiity in how you work well with others. Practical. Inspiring. Astute interviewer Zane Safrit. Read More

No matter what business you're in, at some point in your career you will have to deal with an angry customer. Your challenge is to handle the situation and send the customer away thinking he or she has just done business with the greatest company on earth. Here's a six-step process to quickly resolve a customer complaint. Read More

For small businesses with limited budgets innovative marketing is a must. Here are some creative ideas to give you a little inspiration. Read More

I recently interviewed Edible Arrangements CEO, Tariq Farid. VERY Inspiriational! Read More

undreds of Twitter applications can be found on numerous sites that offer cool tools to help you manage the way you use Twitter. If you use Twitter for marketing your small business, I sorted thru tons of apps to bring you the most helpful. Read More

Check out these eight social networks with more specific purposes or narrower audiences than Facebook, MySpace and LinkedIn. Read More

A year ago Charlie Green thought Twitter was a waste of time, now he's jumping in with both feet. Here's why. Read More

According to a study of more than 10 billion banner inquiries across Europe from ADTECH, the average click-through rate fluctuates between 0.11% and 0.19%. Apparently, users click on display ads more frequently toward the end of the year, during the major online shopping period. The rate then restabilizes in January at 0.12%. Since 2004, the a Read More

Great tips on following up after networking events Read More

What salespeople can learn from a young magician and his approach to promoting his magic school. Read More