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Let me ask you a simple yet crucial question. How well do you know your customers? Some marketers claim they know their customers so well that they can guess what they want to purchase in just one hint. Well, that may be possible for some. Read More

Customer success has the unique distinction of being both the #1 driver of revenue retention in SaaS companies and SaaS companies’ best kept secret. According to Jason Lemkin, founder of SaaStr, customer success is where 90% of revenue is. For such an important topic, though, the dialogue around cu Read More

Before you join a business mastermind group, you need to ask these fundamental questions:This is Part 2 of a three part series on forming a mastermind group. Part 1 introduced you to the mastermind group concept. In this article, you’ll learn 11 critical questions you must ask before joining a mast Read More

Media companies have had Facebook’s Instant Articles all to themselves since the social network introduced the fast-loading mobile content format last May. But now, brands are finally able to get their hands on one of digital publishing’s shiniest new objects without piggybacking a publisher’s acce Read More

Ever designed a landing page from scratch? It can be a scary undertaking. There you are, alone against the blank white page. Where do you start? What should you include? What should you not include?

It doesn’t have to be so daunting. Even if you decide to forego a landing page template (which ca Read More

Oculus VR announced the addition of a Facebook Videos tab to Oculus Video, which will bring the social network’s 360-degree videos into the virtual-reality fold. Read More

Creating a business blog isn't just about posting about your products and shamelessly marketing yourself with weak, promo content.

Blogging is about content marketing, social media, and engaging with your users on a real level. For the full scoop, visit Tek Shouts! for the latest Customer Quest Read More

The majority of small businesses will fail within their first five years. That’s a frightening fact not only for entrepreneurs but also for the economy as an approximate 60% of employment in the U.S. comes from small businesses. So where do owners go wrong? Read More

Over 50 tools to help you optimize your social media activity:Social Networks Influence Behaviour:Humans are super social animals and we thrive best when connecting with other people. New ideas, products and behaviour spread through our social networks. Consequentially social media has massive pote Read More

Many people believe the design of a website is the most critical element of a successful website; although design is extremely important arguably a more important element is the content management system (CMS), the purpose it serves and the integration which it allows. Read More