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Customer Relationship Management, or CRM, is a term that refers to the practices, strategies and systems that companies use to manage and analyze interactions with customers and their data. The goal is to improve service relationships, build loyalty and drive sales. Read More

We've cut our development cycle by 70% since making the move to Shape Up. Learn how to do the same with these three checklists that take you through Shape Up's framework. Read More

There are different types of loyal customers, which ones should you focus on and why should you strive to build loyal customers? We found the answers.
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What does a customer success manager do? Monitoring customer health scores and trying to reduce churn are just two of his tasks. Read and find out more! Read More

Those with anxiety know what a struggle it can be to get through each workday. This post will cover how to overcome it with the help of productivity-enhancing technology. Read More

In this short but powerful episode, Tomasz proves that the best tips don't have to be 40mins long. He succinctly provides the solution to a problem that most companies face: How do you compete and win without bloating your software stack?

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Learn how to quickly check the balance in your PayPal account and how to add funds to your PayPal balance Read More

The best insightful SaaS blogs that can help you make better decisions, solve complex issues and understand new techniques to stay abreast with SaaS world.

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Measuring sustainability is becoming a requirement for many businesses. Find out about the various metrics and frameworks that are used today. Read More

Business meetings in Japan are conducted differently from those in the U.S. If you are set to meet with Japanese businessmen, don't forget these tips. Read More