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One of the most common ways to lose business is to misunderstand the apparently negative actions of staff or customers, then compounding the problem by reacting negatively and losing staff, customers and reputation. Discover what some of the most common mental traps look like and how to avoid them, Read More

Collaboration, done right can attract and keep customers more than advertising in this increasingly complex yet connected world so why take a fast scan of some the best books on collaboration? Read More

This is where the description of today's post is written. This sentence describes the central theme of This is Where the Perfect Headline Goes in a manner that the reader finds enticing enough to click through to the article. It will work. Read More

The idea of a company brand ambassador is not new, but has taken on more importance in today’s age of social networking. Brand ambassadors can be internal staff or fans and loyal customers (or bloggers) who love your business. For this post, let’s talk about the employee brand ambassador. Read More

Conversations are happening online 24 hours a day, you or your business may be mentioned in some of those conversations…..some good, some not so good. It’s important to keep your ear to the internet and be on the ready to respond when someone mentions you or your business. Not only is it good for Read More

I recently wrote a post about writing blogs and mentioned using summation posts as they were simple to do and help to grow your network. This post explains how to do Summations posts easily. Read More

As the CEO and founder of SmallBusinessTrends.com,  Anita Campbell will now take us on a 10 year journey of her life as an entrepreneur. Read More

From Bloomfire to IdeaPaint, AtTask and more, discover online and physical tools, methods and other resources that enable you to grow your business faster, with others, than you can on your own Read More

Try local cross-promotions that pull prospects in your door, warmed-up to buy and provide bragging rights so they want to tell others and come back Read More

Generate stand-out value & visibility collaborating with complementary businesses that serve the same niche market, often spending less whilst attracting more customers and media coverage Read More