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Businesses are spending billions of dollars marketing products and services on Facebook. Marketers are making tons of money. Facebook is making tons of money. It’s a win-win – except for the vast majority of the million advertisers burning through their budgets on ineffective Facebook ads. Read More

Take advantage of fall marketing and check out our great event and social media contest ideas for small business owners of every kind. Read More

Has trade show marketing become too passive and polite? You need to keep a marketing edge. Is it okay to be aggressive? We should learn a lesson from Breaking Bad and grab the results we need. Read More

Did you know that you can use videos for customer service? Yes. You don't need to resort to traditional communication channels all the time. Here is how videos can help your customer service team. Read More

Running a startup can vary in its costs, depending on where you live. This CorpNet.com blog post shares a great infograph with details that may surprise you! Read More

Do you offer coaching or a service that you know your clients would benefit from once their first package has been completed? Maintenance sessions can offer the support that makes the difference between continued success and falling back on old ways. Read More

Business reputation management involves social media and content marketing. In addition to promoting your brand, you should also promote yourself. Read More

Here are 5 good reasons why you should NEVER treat a customer or client badly. Something to learn for every business owner. Read More

Customers of all types are discussing your brand online. Some are gold-hearted, some are trolls. Most are somewhere in between, and it's up to the community manager to coax out the Champions and defeat the trolls.
The community manager's job isn't easy, but it keeps order in a potentially hectic e Read More

Keeping the relationships that your small business has with your customers strong is one of the most important things that small business owners can do, as the strength of these relationships will protect your business in the event that it is faced with competition that is looking to undercut it on Read More