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Ticket watchers - This is one of the more interesting new features. It enables you to watch out for specific tickets that you are interested in. For example, this might be a ticket that was assigned to you earlier and has a direct bearing on other functionality you support. You can configure the sy Read More

The new enhancements are focused on taking that concept further. According to their press release, the new release are focused on creating friction-free software that is intelligent, intuitive, and interactive. In terms of features, this means that you can look forward to powerful live Gantt charts Read More

The workflow for CallRail works on two levels: external and internal. In the external workflow, visitors to your website are dynamically assigned a phone number (from a pool of pre-configured numbers) when they visit your website. If the visitor calls your business, the phone number (assigned to th Read More

By using Vorex, you can have streamlined opportunities (leads) that develop into projects with s single click, and the ability to assign different employees and management to various projects. This enables you to control all aspects of each project including time spent, and more. Read More

As its name indicates, MuleSoft was created to take the “donkey work” out of SaaS integration. Founder and current chief technology officer at the company, Ross Mason wanted a platform that emphasized ease of development, was flexible, and reused existing components. “I created Mule to bring a mode Read More

Easy Projects lives up to its name as it is fairly “easy” to use and navigate. The solution is for any type of business — unlike some project management applications that are more industry-focused. Easy Projects is meant to fit the needs of most businesses (small to mid-sized and even enterprise Read More

adCore has three main tabs to help you automate your SEM activities: Campaigns, Reports and Clients. The Reports Taballows you to generate analytics regarding your campaign and invite users to view your account. The Clients Tab is perfect for SEM agencies managing multiple client accounts. But the Read More

The beauty of Zopim Live Chat lies in its seamless user experience. Configuration of the solution is as simple as embedding a JavaScript applet into each page of your website. Zopim chat widget is docked at a corner and helps visitors, only if they need help navigating your site. The real action, h Read More

We have asked the folks on Quora, what they believe are going to be the people´s top cloud business apps for 2013. We would like to share a summary of the most mentioned apps organized by key categories with you. Read More

This week, we review one such solution. We will review clock.in – a cloud-based mobile workforce management solution. We will review its interface, features, and see how it can be of use to you. Read More