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TalentDesk is one such “in-the-cloud” recruiting software that allows companies to track applicants, post jobs to multiple platforms, manage candidates and more. Read More

Today, we review a solution: Projector, a modular professional services automation (PSA) application built by Projector PSA, that is targeted exclusively at professional service firms. Read More

This week, we will review Mojo Helpdesk – a web-based ticket tracking and help desk app that makes it easy for helpdesk managers, system administrators, and customer support experts to centralize, assign, and manage requests. We will look at its features and interface to see how it can be of use to Read More

It costs money to buy cash registers, software, hardware. My friend who runs two small espresso spots gets frustrated because he wants to know how sales are going when he’s out and about. Training his clerks to use the cash register software takes time.

ShopKeep says it can help a retailer like Read More

Given the clutter of cloud-based HR solutions available in the market, finding a worthwhile solution that fits your business’s needs can be a difficult task.

This week, we will review WebHR – a cloud-based HR solution that promises to be different. We will look at its interface, features, and se Read More

Setting up a membership site can be intimidating, especially if you have different member levels, want to accept payments and have limited tech skills.

Poetically named membership management app Wild Apricot says it provides Member Management Magic. As a freelancer, I have worked with a client w Read More

Google has started charging new users for the Google Apps for Business, its online suite of software applications, for companies with under 10 users who had it for free before last week’s announcement. Their reason is that “with focus we’ll be able to do even more for our business customers.”

L Read More

Surveys for your blog or surveys sent out to readers via email are limited in most free online survey tools.

The number of questions and how they can be asked are capped. It can also be difficult to know how to organize and design them. Survey Expression calls itself the best free online tool yo Read More

The benefits promised by live chat software providers include a greater customer satisfaction, higher customer loyalty, a higher conversion rate, and lower service costs. But will these benefits also work out for your business? And what type of software should you try? Read More

Just before the holidays, I had the opportunity to attend Dell’s second annual Dell World user conference. Here’s my take on Dell’s progress towards becoming an end-to-end solutions company, and its directions in the small and medium business (SMB) market. Read More