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SimplyCT calls itself Call Center Communications– as they are adamant that the solution is more than just a Customer Service Solution, as it is a very robust application for the small to mid-sized business. Read More

Constant Contact is a cloud-based system offering a variety of marketing and coaching tips and features including email marketing, event marketing, social media, online surveys, and more. Read More

This is a video tutorial series of Zendesk which aims to educate users about product features and specific functions. Read More

GetApp has prepared an infographic to educate small business owners about the dangers of poor customer service and ways to improve it. Read More

We asked Micah Solomon, one of the leading customer service expert, a few questions about himself, what are the main elements of good customer service, the importance of self service and where to learn more about customer service topics. Read More

FlashPanel is a Google Apps management tool that helps administrators utilize the Google Apps for Business suite and more easily centrally manage emails, shared work spaces, and more throughout the company. Read More

TeamWox is online team collaboration software that uses advanced digital technologies for efficient management systems. Read More

Invoicera is a cloud-based program that not only lets you create invoices online, but you can customize and manage invoices, manage purchase order numbers, add contacts and inventory, and a number of other tools and features. Read More

If you have been utilizing everything that cloud computing has to offer, then you’re in need of Cloudyn and its cost saving and management solutions. Imagine how much more cloud ROI you can get when you’re saving between 40% and 67%. This software can do that and so much more. Read More

This the review of a cloud based application, Testimonial Monkey which allows you to request, collect, and share reviews and testimonials from your current and past customers. By using their simple feedback management program, you are able to ask your customers for testimonials which will then be s Read More