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Mhelpdesk helps get field technicians and office staff on the same page. By using the platform’s web-based features and mobile tools, users can spend less time keeping track of customer service and invoicing, and more time doing what they love. Read More

iBE.net comes with a ton of great features, and all of them integrate with each other. Instead of trying to get the software you use to manage clients to play nicely with the software you use to manage your working hours, iBE.net allows you to let them work together. Read More

Nutcache allows businesses to create professional estimates and invoices featuring their own company logos. There is no limit to the number of estimates and invoices a business can send. The online invoice generator makes invoicing and job estimating easy, thanks to the major integrated payment gat Read More

When troubleshooting a problem with a product or service, customers are frequently faced with finding & reviewing complicated articles that are difficult to follow. Long winded articles that have to be reviewed while skipping over sections not relevant to you can feel daunting, and moving back and Read More

Despite the variety of applications within the Google Apps ecosystem, one of the commonly required functionality is the ability to create workflows.

This week, let’s take a look at KISSFLOW an application that does just that. In this KiSSFLOW review, we will look at its features, interface, and Read More

Businesses rely on CRM software to simplify their customer service, sales and marketing functions. The software is offered on two basic platforms, namely, in-house and cloud-based applications.

It is imperative that you select the platform that is ideal for your specific business needs, with reg Read More

This week we interviewed Baptiste Lacroix, CMO at Wimi, a teamwork collaboration tool for SMBs. Find out what he has to say about the company, his views on industry and much more. Read More

Bright Pattern’s Service Pattern is a powerful, flexible and cost-effective next-generation cloud-based contact center platform for effective customer service management. Read More

The SiteBuilder offers an incredible level of customization, allowing you to control everything from the images to the background color. Most changes that you make can be done with dragging and dropping. The interface is, in general, very intuitive and simply clicking on an element allows you to ma Read More

Online automation tools effectively decrease the amount of one-on-one time that warehousing employees spend speaking with clients via telephone or in person, without sacrificing customer relationships in the slightest. On the contrary, manufacturers and other vendors actually feel more loyal to a w Read More