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The best competitive strategy is forcing the competition to respond to you. Put them into that position! (Too many in sales seem to want to be in that position rather than provide leadership). Focus on the customer, force the competitor to respond the rule. Work with the customer and help them defi Read More

Women get a bad rap for competing against one another, and while I won’t deny that it happens from time to time I can honestly say that the majority of my relationships with women have always been incredibly supportive and beneficial. In fact, I have found that women seem to understand the idea o Read More

After a while, the ebb and flow of our days becomes second nature to us and we are no longer fully aware of what we do or don't do during a customer interaction. Just like most human beings, salespeople become creatures of habit.

Habits can be good, like when we see a red light and automatically Read More

Born and raised in China, David Chen studied at the University of Chicago. He is the CEO of Striking.ly, a service allowing users to create one page websites. He also manages marketing and customer relations for the company. Read More

While I don’t have to take jobs that I think are “beneath” my pay grade, I like to think that I would take such jobs — if I had to. Read More

In a basic economy trade keeps everyone gainfully employed. Even in our arguably over complex world that basic economic standard still helps run the cogs. With the invention of the ... Read More

Here's a free downloadable guide to setting up a basic profit dashboard for your small business. Finance expert Nicole Fende shows how some simple reporting can boost your financial performance. Read More

I’ve often said that creating and building a business is not a one-man show, even though it usually springs from the mind and determination of one person – committees don’t start successful businesses. But taking an idea to a business success requires many people to work together effectively, and t Read More

While I usually advise that everyone who is interested in opening an online store give open source a try (or license 3rd party source code) and host their own website, some people require a little extra hand holding in order to get started with their online business.

As a result, it makes sense Read More

There are plenty of advantages of social media marketing when compared to traditional advertising, the biggest being that it is totally free! However, if you hire someone to do it for you it would be a whole different case. Almost everyone is on social networking sites these days and therefore,... Read More