I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they still don’t think of customers as their friends. More disturbingly, others do have customers, but the customer service program consists of an informal focus on “pr
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Martinzwilling voted on the following stories on BizSugar
Most Startups Still Treat Customers Like Outsiders
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From http://blog.startupprofessionals.com 4892 days ago
Hire More Help and Fewer Helpers for Your Startup
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From http://blog.startupprofessionals.com 4893 days ago
Helpers do what you say, while good help does what you need, without you saying anything. People who can help you the most are actually smarter than you, at least in their domain. Top entrepreneurs spend more time putting the right team in place to accomplish their objectives than they spend on any
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Ten Steps to Screen Your Fit for Entrepreneurship
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From http://blog.startupprofessionals.com 4894 days ago
Making the decision to become an entrepreneur is a major commitment, with huge implications for skills and lifestyle. Yet there is no standardized testing or certification required or available anywhere to help you decide if you are a good fit for entrepreneurship, or entrepreneurship is right for
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Downers on the Job – Recognize and Fix Yourself
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From http://blog.startupprofessionals.com 4895 days ago
A “downer” is defined here as someone who seems to dwell on the negatives of every business challenge, and loves to highlight bad news or potential problems. No matter how smart or experienced this person may otherwise be, things must change or they will kill your startup.
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Eight Entrepreneur Attributes You Can’t Fake
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From http://blog.startupprofessionals.com 4896 days ago
Business success begins in the mind of the startup founder and his team. A winning startup is a team of entrepreneurs who build and run the business as an extension of who they are, rather than some extrapolation of the Google or Facebook model.
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It’s a Great Idea, But How Does it Make Money?
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From http://blog.startupprofessionals.com 4897 days ago
For survival, the objective of every business should be to bring in revenues which exceed their costs. Even non-profits have to do this to cover overhead costs, unless they rely totally on donations. Yet I continue to see business plans, or even talk to founders, and can’t find the specifics of the
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Six Key Principles to Set Your Startup Culture
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From http://blog.startupprofessionals.com 4898 days ago
I’m seeing a renewed appreciation of culture and values in business these days. Maybe it’s just another example of nature abhorring a vacuum, but I prefer to think it’s a natural evolution of the pervasive social networking communities, where people relate to and expect to interact with businesses
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Imitation With Innovation Reduces Risk in Startups
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From http://blog.startupprofessionals.com 4899 days ago
If you are an entrepreneur starting a business for the first time, I recommend that you find a product concept that is already accepted and improve on it, rather than tackling that ultimate disruptive technology. Notice that I’m not suggesting that you steal someone else’s idea, but simply limit yo
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7 Keys to the Ideal Mental Age for an Entrepreneur
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From http://blog.startupprofessionals.com 4900 days ago
To be an entrepreneur, you have to be navigate lots of unknowns, and the path is fraught with risk. Once you are past a certain mental age, you know too many of the things that can go wrong, so you never start. Sort of like the old saying that if we didn’t have young men to fight our wars, we could
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A Growing Startup Should Only Hire Entrepreneurs
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From http://blog.startupprofessionals.com 4901 days ago
Every startup lucky enough to get some traction gets to the point where they decide to hire some “regular employees” for sales, marketing, and administrative tasks. Then they are surprised to see productivity and creativity take a big dip. What they should be doing is hiring only “entrepreneurs,” m
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