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Every business founder wishes that he could predict whether his idea could be the "next big thing," before he spent his life savings and years of energy on it. Investors, on the other hand, typically don't even look very hard at the product or service but prefer to evaluate first the business owner Read More

As a business consultant, I too often encounter pressures to support business processes or decisions that seem to skirt the boundaries of ethics, all in the name of improving the business or solving a competitive incursion. I’m a firm believer that the benefits of ethical decision-making always out Read More

Every dedicated business professional I know can’t find enough hours in a day to do their best work, and yet they often find themselves saying yes to new requests from the people around them. In some cases it may be fear of retribution by the boss, but more often they just hate to disappoint others Read More

In this age of social media and world-wide Internet, message delivery from business leaders needs to change, just like the message changes from leaders in your personal lives. Just a few years ago, no one could have imagined getting text messages from parents, or a President prone to communicate vi Read More

One thing is certain in any business – not everyone you have to deal with will be like you, or will like you (and vice versa). These people may include one of your business partners, an investor, a key vendor, or even one of your best customers. In my role as a business advisor, I see more and more Read More

In my years of experience as a mentor to business professionals, I have often heard feedback from CEOs and other business leaders that the loneliness and unexpected challenges from their new roles exceeded even their wildest expectations. If you have aspirations in that direction, I urge you to do Read More

Are you one of those people who believe that happiness at work is an oxymoron? If so, maybe it’s time to rethink your perspective, and perhaps start enjoying work for a change. As an advisor to new owners and new ventures, I’m seeing a refreshing new focus by Millennials on work and successful new Read More

As an advisor to small businesses and entrepreneurs, I too often hear the desire to be a big company. I have to remind owners that there are advantages to being small, and in fact, many large companies leaders wish their business was small again, to let them be more focused on their customer needs Read More

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect. They tel Read More

As a business consultant and a mentor to many entrepreneurs, I am convinced that continuous learning is a mindset and a skill that defines the most successful business leaders. When you put learning at the center of everything you do, you validate your relationships, encourage improved engagement f Read More